Privacy Policy

This Privacy Policy explains how King Casino collects, uses, stores and protects your personal information when you use our website and services.

By creating an account or accessing our platform, you acknowledge that your personal data will be processed in accordance with this policy and applicable data protection laws.

1. Information We Collect

We collect personal information necessary to provide our services and comply with legal and regulatory requirements.

Identification details such as full name, date of birth and residential address.
Contact information including email address and telephone number.
Financial information such as payment method details and transaction history.
Technical data including IP address, device information and browser type.
Verification documents submitted for identity confirmation.

2. How We Use Your Information

Your personal data is processed for legitimate business and regulatory purposes.

To create and manage your account.
To process deposits and withdrawals.
To verify your identity and comply with anti-money laundering obligations.
To provide customer support.
To improve website performance and user experience.
To send service-related communications and, where permitted, promotional offers.

3. Legal Basis for Processing

We process personal data on the basis of contractual necessity, legal obligation, legitimate interest and, where required, user consent.

Regulatory compliance, including identity verification and fraud prevention, forms a key legal basis for data processing.

4. Data Sharing

We may share your personal information with trusted third parties where necessary to operate our services or comply with legal obligations.

Payment service providers.
Identity verification and compliance partners.
Fraud prevention agencies.
Regulatory authorities where required by law.
Technical service providers supporting website operations.

All third parties are required to process data securely and only for authorised purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction.

Security measures include encryption technologies, restricted access controls and ongoing system monitoring.

6. Data Retention

Personal data is retained only for as long as necessary to fulfil legal, regulatory and operational requirements.

In certain cases, data may be retained for extended periods to comply with anti-money laundering and licensing obligations.

7. Your Rights

Under applicable data protection laws, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data where legally permissible.
Restrict or object to certain types of processing.
Request data portability where applicable.
Withdraw consent to marketing communications at any time.

Requests may be subject to verification and legal limitations.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyse traffic and personalise content.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website performance.

9. International Data Transfers

Where personal data is transferred outside your country of residence, appropriate safeguards are implemented to ensure adequate protection in accordance with applicable law.

10. Responsible Gambling and Compliance Monitoring

We may analyse behavioural and transactional data to support responsible gambling measures and detect suspicious activity.

This processing helps protect players and maintain compliance with regulatory requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of the website constitutes acceptance of the updated policy.

12. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact customer support through the official communication channels provided on the website.